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Terms & Conditions

Legal Information for Our Customers

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Welcome to the Soul Ra aiVision website. These Terms govern your use of our website, including any purchases or interactions with our products and services. By accessing or using this site, you agree to comply with these Terms. Please read them carefully before continuing. This document outlines the guidelines, policies, and expectations that apply to our AI glasses, technology offerings, and overall website use. If you do not agree to these Terms, you may not use this site or purchase our products.

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User Agreement

By using the Soul Ra aiVision website, you agree to abide by the following terms:

  • You must be at least 18 years old or have parental consent to use this website and make purchases.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • You agree not to use our website or products for any unlawful or unauthorized purpose.

  • Prohibited activities include, but are not limited to, unauthorized access to our systems, reverse engineering our products, distributing harmful software, or engaging in fraudulent activities.

  • You must comply with all applicable local, state, national, and international laws and regulations.

 

Failure to adhere to these terms may result in termination of your access to our website and services.

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Product and Service Information

Soul Ra aiVision strives to provide accurate descriptions of its AI glasses and related technologies. However, we do not guarantee that all product descriptions, images, or specifications will be error-free, complete, or up-to-date.

  • Product availability is subject to stock levels and may change without notice.

  • We reserve the right to limit the quantities of products available for purchase.

  • Some products may have limitations or usage guidelines, which will be clearly outlined in product documentation.

 

If you have any questions about a product or service, please contact our support team before completing your purchase.

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Payment and Billing

Soul Ra aiVision accepts a variety of payment methods, including major credit cards, debit cards, and other forms of electronic payment as specified during the checkout process.

  • All prices are listed in U.S. dollars unless otherwise specified.

  • Payment is required in full at the time of purchase.

  • You are responsible for ensuring the accuracy of your billing information.

  • Refunds and exchanges are subject to our Refund Policy, which is outlined separately on our website.

 

We reserve the right to cancel any order that violates these Terms or if payment cannot be verified.

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Shipping and Delivery

Soul Ra aiVision offers a variety of shipping methods to accommodate your needs.

  • Shipping fees, delivery options, and estimated delivery times will be presented during the checkout process.

  • Delivery times may vary depending on location and shipping method chosen.

  • We are not responsible for delays caused by carriers, customs clearance, or unforeseen circumstances.

  • Ownership of products passes to the buyer upon delivery.

 

Please review your shipping details carefully to ensure accurate delivery.

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Warranty and Returns

Our products come with a limited warranty that covers manufacturing defects for a specified period.

  • Warranty coverage details will be provided with your product and on our website.

  • To be eligible for a return, products must be unused, in their original packaging, and accompanied by proof of purchase.

  • Returns must be initiated within the timeframe specified in our Return Policy.

  • Refunds or replacements are issued at our discretion, subject to inspection of the returned product.

 

Contact our customer service team to initiate a return or file a warranty claim.

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Privacy and Data Protection

Soul Ra aiVision is committed to protecting your privacy and safeguarding your personal information.

  • We collect only the data necessary to process orders, improve our website, and provide customer support.

  • Your personal information is stored securely and is not shared with third parties except as required for order fulfillment or as permitted by law.

  • You have the right to access, update, or request deletion of your personal data in accordance with applicable laws.

 

For more details, please refer to our Privacy Policy.

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Limitation of Liability

Soul Ra aiVision is not liable for:

  • Indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

  • Loss of data, revenue, or profits due to product defects, service interruptions, or other issues.

  • Damage caused by improper use of our products or failure to follow provided guidelines.

 

Our total liability is limited to the amount paid for the product or service in question.

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Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of Florida, without regard to its conflict of laws principles. By using this website, you agree to submit to the jurisdiction of the courts located in [Insert State Here] for any disputes arising from or related to these Terms.

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Changes to Terms and Conditions

Soul Ra aiVision reserves the right to modify these Terms and Conditions at any time.

  • Updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

  • It is your responsibility to review these Terms periodically for changes.

  • Continued use of our website after changes are posted constitutes your acceptance of the updated Terms.​

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Contact Information

For inquiries, support, or assistance, please contact us using the information below:

Soul Ra aiVision

help@aivisionglasses.com

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Our customer service team is available to help you with any questions or concerns.

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